Cancellations and Refunds Policy

Introduction

At Trendy Online Solutions, we strive to provide our clients with the highest level of satisfaction through our digital marketing services. This Cancellations and Refunds Policy outlines the terms and conditions regarding the cancellation of services and the eligibility for refunds. By using our services, you agree to the terms set forth in this policy.

Cancellations

1. Service Cancellation by Client:

   • Clients may request to cancel their services at any time by contacting our customer support team at info@trendyonlinesolutions.in or +91 81441 58499
   • Cancellation requests must be made at least 7 days prior to the next billing cycle to avoid being charged for the next period.
   • Certain services, such as custom projects or one-time services, may not be eligible for cancellation once work has commenced.

2. Service Cancellation by Trendy Online Solutions:

   • Trendy Online Solutions reserves the right to cancel any service at any time for reasons including, but not limited to, non-payment, violation of our terms and conditions, or inappropriate behavior by the client.
   • In such cases, clients will be notified via email, and any applicable refunds will be processed in accordance with our refund policy.

Refunds

1. Eligibility for Refunds:

   • Refund requests must be submitted within 30 days of the initial service purchase.
   • Refunds will be considered on a case-by-case basis and are generally issued only if the service was not delivered as promised or if there were significant issues with the service provided.

2. Non-Refundable Services:

   • Certain services are non-refundable, including but not limited to:
     • Completed custom projects
     • One-time services that have already been delivered
     • Monthly subscriptions after the first 30 days of service

3. Refund Process:

   • To request a refund, clients must contact our customer support team at info@trendyonlinesolutions.in or +1 (415) 943 8797  with their order details and reason for the refund request.
   • Approved refunds will be processed within 14 business days and will be credited back to the original payment method used.

Disputes and Chargebacks

1. Dispute Resolution:
   • Clients are encouraged to contact our customer support team to resolve any issues or disputes before initiating a chargeback with their bank or credit card company.
2. Chargebacks:
   • Initiating a chargeback without first attempting to resolve the issue with our customer support team may result in the termination of the client’s services and account.

Contact Us

If you have any questions or concerns about our Cancellations and Refunds Policy, please contact us at:

Trendy Online Solutions
info@trendyonlinesolutions.in
+1 (415) 943 8797
Building, No-55, Panchkuian Marg, near Connaught Place, New Delhi, Delhi 110001

By using our services, you agree to this Cancellations and Refunds Policy. Thank you for choosing Trendy Online Solutions for your digital marketing needs!